CVadala118553 (Community Member) asked a question.
How I can check if Veracode is able to reach my web application?
IT department told us Veracode IP is now in the whitelist, but I still have connectivity issue.
- Shuning, Veracode Community Manager (Veracode)
Hi @CVadala118553 (Community Member)โ ! I looked up in the product documentation and found this video of trobleshooting the connection errors for dynamic scan. Take a look and let me know if it helps ๐
โถ๏ธ https://help.veracode.com/reader/OZJ0LCrqCUqbxFvNFcJnWQ/iUR4YiryH_p6shntGpgFEA
- CVadala118553 (Community Member)
Thanks Shuning,
I asked help to Veracode support: and we are exchanging some mail.
I'm still having problem, but I suspect is something related to certificate errors, but I have to wait IT Department completes its actions before I can try.
I'll let you know ๐
Expand Post- Shuning, Veracode Community Manager (Veracode)
I see! Thanks @CVadala118553 (Community Member)โ for the update. Please share the tips once you get this resolved. There might be other Community members running into similar issues and your experience will help a lot ๐
- CVadala118553 (Community Member)
My issue for connectivity is now fixed ๐ (thanks to Veracode support)
the first suggestion was to whitelist the following IPs: 192.157.28.60 and 34.195.146.191
I was told the IPs were in the whitelist, but one number was wrongly inserted: after double checking the values, I got an scan without connectivity issue.
Expand Post- Bill T (Veracode)
Hi CVadala,
Thanks so much for sharing the answer that the support team gave you. I'm glad to hear you connectivity has been fixed!
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My issue for connectivity is now fixed ๐ (thanks to Veracode support)
the first suggestion was to whitelist the following IPs: 192.157.28.60 and 34.195.146.191
I was told the IPs were in the whitelist, but one number was wrongly inserted: after double checking the values, I got an scan without connectivity issue.