CBrennan600596 (Community Member) asked a question.

For the JiraCloud integration - something has changed. There was an update to JiraCloud, and I can see the plugin is still installed, but I cannot find a way to get into settings to do a test import or view any field mappings.

VC_Jira_NoSettings


  • mhowes (Veracode)

    Hi CBrennan600596, Could you tell us what version of the Integration for Jira Cloud you are running? I can't tell from your screenshot, but it appears to be an older version. The latest version is 3.3.0: https://community.veracode.com/s/integrations

    Have you tried installing the latest integration?

    @klynch (Veracode, Inc.)​ @Nagaraj_Be (Community Member)​ 

    • CBrennan600596 (Community Member)

      We don’t control the version of Jira Cloud – that comes directly from the vendor (Atlassian Cloud). There are periodic updates and they’ve pushed out quite a few recently, the most recent was 6/22/2020. I tried going to the Atlassian marketplace to see if I can upgrade the VeraCode plugin – and it says I already have the most recent version.


      Christine Brennan
      Cloud Engineer
      RF-SMART
      +1 (904) 399-8500
      Christine.Brennan@rfsmart.com<mailto:Christine.Brennan@rfsmart.com>
      We exist to transform our customers and change lives.
      Expand Post
  • Hi, CBrennan600596,

    The version of the Plugin is updated automatically by the JIRA Cloud.

    You are still running the latest version.

    Do you still see the configuration screens not loading?

     

    Would you please send an email to support@veracode.com to open a support case, we will investigate.

    Thank you.

    Expand Post

Topics (1)

No articles found
Loading

Ask the Community

Get answers, share a use case, discuss your favorite features, or get input from the community.