• KHansen343900 (Community Member)

    Going to answer this myself, although the VC folks need to work on the interface!!!

     

    My problem was I had nested .pl, .tar, .gz and .zip files in the upload package and had 4 files that wouldn't compile. Removing those files cleared the 'incomplete' and allowed the analysis to run fine.

     

    HOWEVER. You can't tell that there are file problems much less what the specific problems are unless you babysit the "verifying" page. Once verification fails, if you get logged out due to inactivity, there isn't a simple way that I can see to see what the problem is. You can't get to the Files tab. This interface problem needs an easily discoverable "what's wrong" button—perhaps the info button above "request incomplete"?

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  • Hi @KHansen343900 (Community Member)​ - thanks for sharing how you sorted this out. I am sorry that this was not a great user experience. I am going to forward thread to the @Static Analysis Group (Archived)​ to raise visibility there.

     

    In the meantime, I'd encourage you to submit this feedback to Ideas (where we crowd-source product feedback/requirements). Once submitted, your feedback will be open for voting; our Product team meet monthly to review and determine next steps for the top voted ideas. Let me know if you need any additional guidance regarding Ideas.

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