
nr065880 (Community Member) asked a question.

nr065880 (Community Member) asked a question.
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Hello @nr065880 (Community Member) ,
Could you please provide more information on the issue and please attach the logs? That way we can have a more detailed look into what is causing the connection timeout error.
Jason
Community Support Engineer
Hello @nr065880 (Community Member) ,
It has been a few days since my last response so I wanted to see if you still need assistance with this? If so, please provide more information on the issue and please attach the logs so we can look at it in more detail. Thank you.
Jason
Community Support Engineer
Sorry For late reply. Now, I'm getting error as Error - code returned from wrapper - 1. Any possible solutions for this?
Hello @nr065880 (Community Member)
I would recommend you contact our technical support team since they will need to request the logs from you to help troubleshoot the issue. Here's how you can log a case:
Jason
Community Support Engineer
I am getting the API Id used is invalid. Checking with the team to get global API ID
Hello @nr065880 (Community Member) ,
Were you able to get the proper ID to be able to gain access to the logs? If the issue has been resolved, please let me know.
Jason
Community Support Engineer