nsmith-clearaccept (Community Member) asked a question.
I'm currently using Google Authenticator for MFA but I can't see anywhere in the Veracode user admin console to reset MFA so that I can remove it from the old device and add it to the new one.
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Hello @nsmith-clearaccept (Community Member) ,
I went ahead and reset MFA for you on our end, so now you should be able to add it to you new phone.
If the information we’ve provided you has helped resolve your challenge (or answered your question), we would appreciate it if you could mark the response that was helpful with “Select as Best”. This will help other Community members who come across your question as a similar challenge they might be facing and your best answer will help them find the right solution as well.
Jason
Community Support Engineer