AJoiner553213 (Community Member) asked a question.
Sometimes I see a 25 minute delay, most noticeable when waiting for partial results.
Does viewing the in-progress scan in the Veracode platform cause a delay when the scan was initiated by API?
Ask the Community
Get answers, share a use case, discuss your favorite features, or get input from the community.
By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts.
.png){kind=logo}
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
Hello @AJoiner553213 (Community Member) ,
The Pre-Scan, which consists of the scan engine creating a data model, based upon the uploaded code. The data model ensures that supported technologies are used by the application in question and ensures that all necessary code has been included for a comprehensive scan.
One thing you can do is review the status of the platform in the below link to see if there are any delays in times in question.
https://status.veracode.com/
Best regards,
Steven
Veracode Support Engineer
Thanks for the info on pre-scan.
I was particularly interested in the time after prescan, but before scan submitted. I am also aware that there is a queue delay after scan submitted, which makes sense.
Hello @AJoiner553213 (Community Member) ,
There are no steps in between “Prescan Complete” and “Scan Submitted”. If auto-scan is turned on, then the scan will submit automatically. If it isn’t, then you must manually submit the scan. Partial results can’t occur until after a scan has been submitted, because we haven’t started scanning yet.
Also there is no delay when using an API account.
I hope that answers your questions.
Best regards,
Steven
Veracode Support Engineer