KM371911 (Community Member) asked a question.

Trying to run pipeline scan in jenkins, getting a 504 error then Access Denied

Hi,

 

We have a jenkins pipeline that runs a veracode static scan once during the weekday as well as on the 1st of the month. This pipeline was working great, then one day the pipeline fails with this error:

 

Upload and Scan with Veracode Pipeline

Application profile was located. 

Creating a new analysis with name " "

Server returned HTTP response code: 504 for URL: https://analysiscenter.veracode.com/api/5.0/createbuild.do

 

The next day when the pipeline tries to run again, it fails with this error:

 

Upload and Scan with Veracode Pipeline

Application profile was located.

Creating a new analysis with name " "

* Action "UploadAndScan" returned the following message:

* Access denied.

UploadAndScan failure.

 

The pipeline has failed ever since then (Access Denied error) and I haven't been able to figure out why. The credentials for the pipeline were created about 1 month ago, they have the correct access, and nothing was changed before the errors started. 

Any clues as to why the pipeline suddenly stopped working?

 

Thanks in advance,

Kiki


  • Hello @KM371911 (Community Member)​ ,

     

    Thank you for reaching out to the Community.

     

    We have seen this particular issue before that you are having. I would recommend opening a ticket

    with our support team to investigate this issue with you. I have provided the Community link to open a support ticket below.

    https://community.veracode.com/s/contact-support

     

    Best regards,

    Steven

    Veracode Support Engineer

     

    Expand Post
    • KM371911 (Community Member)

      Thanks so much, I'll open a ticket with support!

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