Why endpoint is automatically switching between online and offline?

KDasgupta278643 (Community Member) asked a question.

December 6, 2021 at 11:08 AM

After I created a gateway and added the endpoints in our target servers, I see automated mails coming into my inbox saying theendpoint "Endpoint Name" is unstable, repeatedly switching between online and offline. Any particular resolution for this problem

Jason M., Veracode Support (Veracode)
5 years ago
Hello @KDasgupta278643 (Community Member) ,

The main objective is to check the connection between your network and the machine running the endpoint. We have two Help Center articles that have information on this topic that you can read:

ISM Notifications
Best Practices for Endpoint Management

As stated in the first Help Center article, if the connection is consistent and the endpoint remains unstable, contact Veracode Technical Support. To open a case:

Navigate to the upper right corner of any page in the Community, click on your user avatar.
Select Contact Support from the drop-down menu.

Jason
Veracode Support Engineer
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