ASrivastava190716 (Community Member) asked a question.
I have installed Veracode Greenlight plugin(1.8.3.202201250343-RELEASE) on IntelliJ Idea(IntelliJ IDEA 2021.3.2 (Ultimate Edition)), but I am not able to see any information about scan performed.
I have installed Veracode Greenlight plugin(1.8.3.202201250343-RELEASE) on IntelliJ Idea(IntelliJ IDEA 2021.3.2 (Ultimate Edition)), but I am not able to see any information about scan performed. I get a blank panel with just a message in most recent scan section that last scan took 10 seconds to scan.I validated my API credentials, those are working fine. I am able to do the static scan on platform and my user has Greenlight IDE user role as well.
Please help!
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Hello @ASrivastava190716 (Community Member) ,
Thank you for reaching out to the Community.
Typically having no results is not necessarily bad. This could be correct. I would start with checking the logs. You can turn on the debug log in the instructions from the Help Center. I have included the link below on turning on these debug logs.
Click the link below and then click on "Enable Greenlight debug Logs for Android Studio or IntelliJ".
https://docs.veracode.com/r/Troubleshooting_Veracode_Greenlight
If need be, you can send me the Debug logs to review in a private post.
Kind regards,
Steven
Veracode Support Engineer
Hi Steven,
Thanks for your response. However, no result in not a good news here in my case because I scanned the same project's artifact using static scan and there are 100s of vulnerabilities.
I have followed the steps, and logs are generated. Let me share that with you on personal message.
Thanks,
Abhishek
Shared the greenlight log in debug mode over the personal message. Looking forward to hearing back from you.
Hi @ASrivastava190716 (Community Member) ,
It appears that the attached debug log is not present.
I also see a ticket has been opened with the support team. They have responded with additional information to follow. Please continue to work closely with them on this issue.
Best regards,
Steven
Veracode Support Engineer
Hi @Steven D., Veracode Support (Veracode) , I shared the debug log with you on personal message as I didn't want to share the logs on public platform.
I have requested for access to respond the support ticket but there are some issues.
Could you please help me here?
Hi @ASrivastava190716 (Community Member) ,
I am not able to see anything that was uploaded in the private post. With this issue, it would be best to continue working with Liza in support and provide her with the information she requested if she needs to get engineering involved. This would be the proper process since a ticker is already in progress.
Since I cannot see the debug log, you can upload it to the ticket you have opened.
Best regards,
Steven
Veracode Support Engineer
Hello, we uninstalled the unsupported version of IntelliJ Idea and installed the supported "2021.3" version. But still, the greenlight plugin is behaving in a similar manner. Still, we can't see any scans in the queue and nothing is getting displayed in the Findings as well. Just the message appears in front of "Most recent scan:" that "scan took <blah> seconds".
For some reason, it looks like the support case 00564374 was closed.
Hello @JSonsurkar384440 (Community Member) ,
I just wanted to follow up with you to make sure you were able to get this issue resolved by our support team and what the resolution was here?
Would you be able to post it here for other Community users to take advantage on the solution?
Thank you,
Steven