DHobert101612 (Community Member) asked a question.
Intermittent "PKIX path building failed" Error Submitting pipeline scan application using Java API
Hi All,
I have done a bit of research on this issue and I see the suggestion that I need to update/add a certificate to my cert store. But if that were the case I would expect to get this error every time I try to upload and scan an application using the pipeline scan.
As it stands, the call fails about 50% of the time. Any ideas what it might be? Is it actually a cert I need to update? If so, does anyone know what cert that would be? I haven't tried pipeline scanning in a few months, but prior to this I was not getting any issues like this and I'm pretty sure nothing has changed on my client machine.
Thanks!
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Hello @DHobert101612 (Community Member) ,
Thank you for reaching out to the Community.
We do have some information on this error in our integration documentation.
The last row in this table outlines this error. Can you review and confirm that all is operational from the documentation?
httphttps://docs.veracode.com/r/Troubleshooting_Build_and_Release_Management_System_Integrations
Kind regards,
Steven
Veracode Support Engineer
Yes, I have followed the instructions from the Veracode support site. I have done the following:
1. Downloaded the latest Java Developers Kit
2. Followed the instructions on the Veracode Support site to get the SSL certificate
* Saved the certificate to the appropriate location on my local computer
* Run the steps to get the certificate into the java cert file
None of this seems to fix the issue.
I will note that I find it very curious that I do not get this error every time I try to run a pipeline scan. It seems to happen more often when I submit multiple applications to the pipeline scanner within a couple minutes of each other, but if I run each application individually (e.g. let one finish before submitting the next) it happens much less frequently.
As part of my code I am making sure to download the latest zip of the pipeline scanner as well.
Any help would be greatly appreciated.
Regards,
Daniel Hobert
Programmer Analyst III
HI @DHobert101612 (Community Member) ,
Thank you for the additional information.
With this issue, I would recommend opening a support ticket. You can open a support ticket within the Community. Simply click on your profile on the top right side of the screen and select "Contact Support". Or click on the link below.
https://community.veracode.com/s/contact-support
Best regards,
Steven
Regards,
Daniel Hobert
Programmer Analyst III