RSharma055327 (Community Member) asked a question.

Hi, I am using api call to check the status of the scans that are stuck in sandbox , I am using https://api.veracode.com/appsec/v1/applications to fetch the scan status , for the sandbox there is only one api that has the data getbuildinfo.do

But for module selection the status reported through api is pre scan was successful rather than module selection required. Please may I know if there is a way to extract exact status of the stuck scans in sandboxes?


  • User16902249483226722942 (Veracode, Inc.)

    Hello user, I would recommend you contact our technical support team. Here's how you can log a case:

    1. Navigate to the upper right corner of any page in the Community, and click on your user avatar.

    2. Select Contact Support from the drop-down menu.Please open a support case and provide a detailed explanation of your query to facilitate better assistance from our engineers.

    Thank you.

     

    Regards,

    Hariprasad

    Veracode support

    Expand Post
  • ABryden994261 (Community Member)

    I have the same issue, could your team please a solution here to the community so that we don't all need to request the same one-on-one support?

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