VDalal272295 (Community Member) asked a question.

Hi Team,

Getting the below-mentioned error, not sure whats wrong, it was working fine till a couple of days back, can you please help us resolve this?

"This account does not have an appropriate subscription. Contact Veracode support for assistance."

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  • User16880520388034916362 (Veracode, Inc.)

    Hello, 

     

    I would recommend you contact either the CSM of your account to renew your account subscriptions or contact our technical support team. Here's how you can log a case:

     

    Navigate to the upper right corner of any page in the Community, and click on your user avatar. Select Contact Support from the drop-down menu and select "Platform Configuration" as the product line. Your queries will be answered. 

     

    Thanks,

    Veracode. 

    Expand Post

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