hi @CGovindarao426987 (Community Member)​ 

Hi — a few things to check, since the Promote Scan option is gated by both permissions and scan state:

1. Your role / permissions. Promoting a sandbox scan to a policy scan requires the right role. Per Veracode's docs, you need the Sandbox User role combined with Creator or Submitter, and either All Scan Types or Static Scan selected on your account. If you're missing the promoteScans permission, the option simply won't appear. See: About user roles and permissions.

2. The scan must be the most recent one in that sandbox. If there's a newer scan in progress or incomplete in the same sandbox, you can't promote an earlier scan — even if that earlier one looks "ready." Make sure the scan you're trying to promote is the latest one in the sandbox.

3. The scan must be no more than 60 days old. Scans older than that can't be promoted.

4. Where to click. From the application overview, go to Sandboxes in the left nav → select the sandbox → select the most recent scan → then use the actions menu (the "…") and choose Promote Scan. Full step-by-step is here: Manage sandboxes — Promote a sandbox scan.

5. Make sure the sandbox scan covered the full application. When you promote, that scan must contain the entire application — sandbox scans of individual modules/components can complete fine but aren't eligible for promotion.

If the option still doesn't show after confirming all of the above, it's almost always a permissions issue — your account admin can check your role assignments.

If you'd rather automate it, you can also promote via API: Promote a development sandbox scan with the REST API.